Bloomberg Customer Support Representative

About Bloomberg

Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, Bloomberg uses their dynamic network of data, ideas, and analysis to solve difficult problems every day. 

Your Role

Are you passionate about working in financial markets and the prospect of providing technical support for the world's leading financial professionals? If so, join the Bloomberg Customer Support team, which is a key part of their Technology Services & Solutions business.

As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues.

Training & development

Bloomberg University gives everyone here a chance to keep learning — whether in the classroom or at your own pace online. Their career development platform provides courses that will teach you technical skills, modules that will make you better at your job in lots of other ways, as well as specialized leadership training.

Salary & benefits

Bloomberg is proud to provide all full-time employees with comprehensive healthcare coverage, as well as programs and services to help them and their families manage their health and well-being. The salary for this position ranges from GBP 20,000 to GBP 30,000 per year. You'll also receive the following benefits:

• Medical Insurance
• Health Insurance
• Vision Insurance
• Disability and life insurance
• Retirement savings plan (complete with a generous company match) and an array of wellness programs.

Career progression

Bloomberg Global,  hire multi-talented people who want – and are up to – the challenge of doing work that will make a global impact. That means hiring at every level of seniority and finding a place for people who can demonstrate their expertise and prove their track record. Whether you thrive on the energy of a newsroom, the pace of a trading floor, or the buzz of a recent tech breakthrough, they’ll give you more than a job. They’ll give you the opportunity to do amazing work you couldn’t do anywhere else.

Work-life balance

The Work-Life Balance at Bloomberg is rated a B by 106 employees putting it in the Top 35% of similar size companies on Comparably. 74% of Bloomberg employees are satisfied with their work-life balance while 45% feel they are burnt out. A well-proportioned work-life balance is necessary to keep employees happy and productive.

Company culture

At Bloomberg, they’re proud of their company culture: a fast-paced, transparent environment that challenges and empowers their employees to find smart solutions to complex problems. But this establishment (and evolution) within the company didn’t happen by chance. In the words of Bloomberg’s Head of Human Resources Ken Cooper, who’s known Mike Bloomberg for more than 30 years, the company’s defining culture is intrinsic to who Mike is.

About You

• Ability to start the full-time role.
• Bachelor's degree or equivalent experience
• Fluency in French, German, Italian, or Portuguese (written and verbal)
• Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)
• A demonstrated interest in Finance and/or Technology
• Desire to develop skills and experience in customer service in a fast-moving FinTech environment
• Willingness to learn new technologies and ability to retain information
• Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team
• An interest in progressing a career within Bloomberg

How To Apply

To apply for this position, simply click the “Apply on employer site” button on this page.

Sources

• comparably.com
• youtube.com
• bloomberg.com
• glassdoor.com