What It Does: THG provides an end-to-end digital commerce service to third parties. The company sells dietary supplements, cosmetics, personalised products, nutrition products, and licensed products through its digital platform to millions of customers.
Mission: THG's mission is to be a global digital innovator that transforms how brands can connect to target markets across the world.
Size and Presence: The company's office and headquarters are located in Manchester. The company employs more than 3,600 employees.
Best Known For: THG is best known for the range of products it sells. Its eCommerce platform has several things on display, from makeup kits to clothes and health supplements. In the 2017 edition of the Retail Awards, THG bagged the International Growth Retailer of the Year.
The Good Bits: THG is an excellent place to work, thanks to its warm and welcoming environment. The company is well-organised. There are good career prospects for the employees.
The Not-So-Good Bits: The long work hours make for an unfavourable work-life balance. There are very few employment benefits.
THG is a Gen-Z company. Its young history dates back to 2004. The company was established as The Hut Group in Manchester thanks to an investment of £500,000 by John Gallemore and Matt Moulding. The company started out by selling DVDs and CDs digitally. Later, it created white-label digital stores for established brick-and-mortar retail stores such as Tesco, Asda, and WHSmith. The company ran a warehouse in Guernsey, which enabled its customers to make purchases without paying VAT on the price of goods. The emergence of the iPhone in 2007 triggered the company to start purchasing digital retail outlets and integrating them with its existing structure and warehouses.
In 2009, THG acquired Zavvi. A year later, it acquired Lookfantastic. In 2011, the company purchased Myprotein. The company's focus was beauty and lifestyle products, thanks to large margins and other key factors. In 2017, Old Mutual Global Investors injected their first private equity investment into THG. That same year, the company hit a valuation of £2.5 billion. This made it one of the most valuable brands in the UK, as well as one of the few unicorn companies in the country. In 2020, THG was listed on London Stock Exchange in what was described as the biggest IPO since 2013.
One strong highlight of THG's corporate culture is the workforce. The employees are great people to be around. They're friendly, supportive and welcoming. They make the work environment warm and friendly for new intakes such as freshers and interns. The management is easy to work with, and they're very approachable. THG is a hub of diverse minds as the workforce comprises different nationalities, socioeconomic backgrounds, political affiliations, races, religions, genders, and sexual orientations. The company has a strong support network which its employees benefit from.
THG is invested in the professional development and career growth of its employees. Its Accelerator Program gives enterprising young talents an opportunity to earn while learning valuable skills. At the end of the program, they have a job waiting for them in the company. One of the best things about this program is that those that enrolled get to experiment with different options before deciding on the career path they prefer. THG also offers various Apprenticeship programs ranging from level 2 apprenticeship to degree apprenticeship.
After the company screens the thousands of applications, it subjects its chosen applicants to the following:
THG pays its fresh graduates an average salary of £27,000 yearly.
THG intends to achieve zero greenhouse gas emissions on or before 2050. The company also supports lead initiatives and UK communities to teach life and tech skills.
There's no controversy in the UK involving THG.