What It Does: Experian gathers, analyses, combines and processes data to help people and organisations achieve their goals.
Mission: Experian's mission statement is to drive financial inclusion and help facilitate access to fair and affordable credit for their consumers.
Size and Presence: Experian has a workforce of 7,000 employees across 13 locations in the UK.
Best Known For: The company is known for helping organizations manage credit risk, prevent fraud, target marketing offers, and automate decision-making. They also enable individuals to check their credit reports and credit score and protect them from identity theft.
The Good Bits: The company offers a good salary. The company has a sound welfare program.
The not-so-good-bit: The job is stressful and demanding. The work-life balance is poor.
Experian's roots began in the early 19th century. The company was established in 1996. It was formerly known as TRW information systems and services Inc in 1968. Experian’s headquarters is in Dublin, Ireland. The firm has core operations in 37 countries and offices in Brazil, the United Kingdom, and the United States. The history of Experian dates back to 1826 when a group of English tradesmen formed a society called "The Manchester Guardian Society".
This group shared information about customers who failed to settle their debts. In the 1960s, a British retail conglomerate GUS (Great Universal Stores), created the largest credit database in the United Kingdom and eventually acquired the Manchester Guardian Society, which is the present Experian UK. In 1991, the parent company of Experian gave a flawed report which indicated that 1,400 residents of Vermont were defaulting on Thor property taxes. This report negatively affected their credit scores. This is one of the primary reasons that triggered the FCRA amendment in 1996.
In 2015, Experian uncovered a breach of data. Several million clients were affected by this, including T-Mobile customers that had credit checks run on them by Experian. In late 2017, Experian made a significant acquisition. The company purchased Clarity Services. This is a strategic move because it gave Experian access to alternative consumer information. Though there were subsequent data breaches in 2020 and 2021, Experian put a stop to them.
Experian embraces diversity, learning from one another, overcoming barriers, collaboration, high performance and achievement. The company creates an avenue where employees are unafraid to take risks and get out of their comfort zone. Experian believes in bringing individuals together with unique experiences, diverse backgrounds and individual differences to create a dynamic, innovative and inspiring workplace.
There’s mutual respect between the workers and the company’s management despite the differences in race, gender, ethnicity, sexual orientation, disability and religion. Experian has a laid-back policy on employees' dress code. Workers can wear smart casual or business casual.
The company offers a two-year development programme for graduates, which aims to support each individual in their professional growth and also enable them to reach their full potential. Experian also offers training in credit, data and technology and workshops, short courses and access to online development material. The company's training strategy is offering each employee a mentor, so they don't feel alone in their journey to career development. Professional growth is guaranteed in this firm as fresh graduates get to work with some of the best minds in big data, fintech, and cyber-security industries.
A fresh graduate working at Experian earns an average of £30,000 yearly.
Financial donations are made by the company to support community groups and charities.
There’s no widely published controversy in the UK.